Cosmagaze Mobile Planetarium

PRIVACY POLICY

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Privacy Policy - Cosmagaze Mobile Planetarium

PRIVACY POLICY

Effective Date: August 31, 2026
Last Updated: August 31, 2026

Cosmagaze Astronomy Mobile Planetarium ("Cosmagaze", "we", "us", or "our") is committed to protecting your personal data in compliance with the General Data Protection Regulation (EU GDPR / UK GDPR) and applicable data protection legislation, including Sri Lanka's Personal Data Protection Act No. 9 of 2022. This Privacy Policy outlines how we collect, use, process, and safeguard personal information when you visit https://cosmagaze.com or use our services.

1. Data Controller Information

Cosmagaze operates as the Data Controller for personal data collected through this website and service inquiries.

  • Legal Business Identity: Cosmagaze Mobile Planetarium
  • Email: info@cosmagaze.com
  • Phone / WhatsApp: +94 77 778 71 83
  • Location: Sri Lanka

2. Personal Data We Collect

We collect personal information necessary to deliver educational planetarium shows and handle booking inquiries:

  • Contact & Identity Data: Full name, institutional/school name, designation, phone number, and email address submitted via contact or "Book a Visit" forms.
  • Booking & Location Details: Event dates, facility location, estimated student count, and special requirements.
  • Technical & Usage Data: IP addresses, browser types, operating systems, session duration, and page interactions.
  • Communication Data: Records of customer support interactions, email messages, and WhatsApp inquiries.

3. Legal Basis for Processing (GDPR Article 6)

  • Contract Performance (Art. 6(1)(b)): To process school and event bookings, issue quotations, and deliver mobile planetarium services.
  • Legitimate Interests (Art. 6(1)(f)): To ensure website security, maintain service quality, and improve educational programs.
  • Consent (Art. 6(1)(a)): For non-essential cookies, email newsletters, or publishing school feedback and event photography.
  • Legal Obligations (Art. 6(1)(c)): To satisfy tax, accounting, and legal audit duties.

4. Protection of Minors (Children’s Privacy)

Cosmagaze delivers mobile planetarium shows for students and schools. We do not knowingly collect personal data directly from children under 16 through our website. All bookings and inquiries must be submitted by authorized adult school administrators, teachers, parents, or legal guardians.

5. Data Retention & International Transfers

Your data is stored securely. Where personal data is transferred outside the European Economic Area (EEA), appropriate safeguards (such as Standard Contractual Clauses - SCCs) and data encryption are applied. We retain booking data for up to 3 years and financial records for up to 7 years in accordance with legal requirements.

6. Your Legal Rights Under GDPR

EU/EEA residents hold the following rights regarding personal data:

  • Right to Access (Art. 15)
  • Right to Rectification (Art. 16)
  • Right to Erasure / Right to be Forgotten (Art. 17)
  • Right to Restrict Processing (Art. 18)
  • Right to Data Portability (Art. 20)
  • Right to Object (Art. 21)

To exercise these rights, please email us at info@cosmagaze.com.

7. Cookies Policy

We use essential cookies for website operation and analytical cookies to understand visitor interaction. EU visitors can manage or decline non-essential cookies via our cookie consent banner.

8. Contact Us

For any data protection inquiries or requests, contact us at: info@cosmagaze.com | +94 77 778 71 83.